FAQ

1. What is Get Fire Kirin?

Get Fire Kirin is an online social sweepstakes gaming platform from MC Data Solutions LLC, featuring fun and interactive games from Fire Kirin and Easy Street. It’s entertainment only — no gambling involved.

2. Is it legal to play?

Yes. Get Fire Kirin follows U.S. sweepstakes laws. You never have to make a purchase to play or win.

3. Who can play?

Players must be 21 years or older and live in an eligible U.S. state.

Gameplay isn’t available in the following states:

Arizona, Arkansas, California, Connecticut, Delaware, Hawaii, Idaho, Louisiana, Maryland, Michigan, Mississippi, Montana, Nevada, New Jersey, New York, Pennsylvania, Virginia, or Washington.

4. How do Gold Coins and Sweeps Coins work?

Gold Coins (GC): For fun play only — they have no cash value.
Sweeps Coins (SC): Free promotional entries given with purchases or through free entry options like the daily login bonus or AMOE.

5. How can I play for free?

You can always play without paying:

Receive 1 free Sweeps Coin daily when you log in.
Request free entries by mail once every 30 days (AMOE).

6. How do I redeem prizes?

You can redeem your Sweeps Coins for cash prizes once your account is fully verified.

When you’re ready to withdraw, you can choose the payout method that works best for you — for example, push to card, bank transfer, wire, crypto, and more.

All transactions are processed securely, and you’ll see any applicable fees or costs before confirming your payment. Verification helps keep every player’s account safe and ensures we meet all compliance standards.

7. How is my information protected?

We protect your data with strong encryption and secure systems. Personal details are never sold or shared, and all payments use trusted, PCI-compliant providers.

8. What tools help me play responsibly?

You can:

Take breaks or self-exclude at any time,
Set play or spending limits, and
Contact support@getfirekirin.com for help or guidance.

Our goal is to keep play healthy, social, and fun.

9. What if I have a question about a payment or refund?

If you notice a billing issue, contact support@getfirekirin.com within 7 days. We’ll review it quickly and help you resolve it.

10. Where can I read the full policies?

All official legal and compliance policies — including AML/KYC, Privacy, Responsible Gaming, and Refund Policies — are available at www.getfirekirin.com